TERMS AND CONDITIONS
www.uniquehairbypenny.com is operated by Sarah Opong A.K.A Penny.
Uniquehairbypenny offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
RETURN POLICY
Uniquehairbypenny uses WealthyHair to provide you with shipping and hair extension for the Dynasty Collection products. All personalized custom wigs/units are mailed directly from UniquehairbyPenny and has nothing to do with WealthyHair.
For any further questions please email Penny@uniquehairbypenny.com directly.
We at UniqueHair ByPenny & WealthyHair understand that buying virgin hair extensions is an investment. We are committed to making the purchase and maintenance of your hair as stress free as possible. We stand behind the quality of our virgin hair extensions. We are confident that you will love your purchase. If you are unhappy with your purchase for any reason, please return it to us and we will replace it with another one to ensure your satisfaction and happiness. If you would not like an exchange, you will be able to get your money back except a shipping and handling fee of $9.85. ALL RETURNS MUST BE SENT BACK TO THE FOLLOWING ADDRESS, NO EXCEPTION AND TRACKING NUMBER EMAILED TO Help@WealthyHair.com and CC: Penny@uniquehairbypenny.com ; Uniquehair_@outlook.com
Wealthy Hair
193 South Mountain Way Drive
Orem, UT 84058
Return Requirements:
HAIR EXTENSIONS – Has to be returned within 30 days from the date of purchase and you must provide a tracking number.
They must not be brushed or taken out of their packaging. They must be in new condition. Do not run your hands through them. They must be in the same condition you got them in. If they are not, we will refuse the return, no exceptions!
THE LACE & OR HAIR CAN NOT BE ALTERED IN ANY WAY OR FORM.
-The lace and or hair has not been cut or torn.
- It has to be returned within 30 days from the date of purchase and you must provide a tracking number.
-Do not alter the hair in any way or form.
-Do not run your hands through the hair or brush it.
-Do not wear the hair or put any kind of glue or tape adhesive on it.
-The hair cannot be permed.
-Do not add any hair products on the hair.
-Do not alter the color or try to dye the hair.
-The hair cannot be cut or styled in any way.
-Do not wash or condition the hair.
-Do not destroy the original packaging that you received with the hair.
-Hair products that are damaged by your customer will not be accepted under our return policy.
Company Policy For Uniquehairbypenny & WealthyHair:
We reserve the right to refuse service to anyone and at anytime. If we feel that we will not be able to meet your needs or you are rude and unreasonable we will politely ask you to find another company that might be a better fit for you.
Thank you.